TebotechSignals User Protection Policy: How We Safeguard Traders from Industry Abuses
TebotechSignals User Protection Policy: How We Safeguard Traders from Industry Abuses
TL;DR: The forex signal industry is full of predatory practices that harm retail traders. This document outlines the specific protections TebotechSignals has implemented to safeguard our users — from honest win rate reporting to risk management enforcement, from affiliate disclosure to anti-addiction measures. We treat user protection as a moral obligation, not a compliance checklist.
Why User Protection Matters
The forex signal industry has a dark side. According to regulatory data:
- 90% of retail traders lose money (FCA, ESMA, AMF data)
- Many signal providers are unregulated entities with no accountability
- Some providers receive compensation when their users LOSE trades (B-book conflict)
- Guaranteed return claims are used to lure vulnerable traders
- Hidden affiliate relationships create conflicts of interest
- Inflated win rates (80-95%) create false expectations
- Aggressive marketing targets emotionally vulnerable traders
We refuse to participate in these practices. This User Protection Policy outlines the specific safeguards we have implemented to protect our users from these industry abuses.
Key Takeaways:
- We never guarantee returns or promise profits
- We enforce a 1-2% risk rule on every signal
- We never receive compensation based on user trading losses
- We provide 10 free signals/month — no payment required to start
- We include risk warnings and position sizing on every signal
- We do not use manipulative marketing tactics
- We offer a 7-day money-back guarantee with no questions asked
Protection 1: Honest Performance Reporting
The Problem: Providers inflate win rates to 80-95% to attract subscribers. When users inevitably experience losses, they increase position sizes to recover, leading to account blowouts.
Our Protection:
- Verified win rate: 42.9% (not inflated)
- We publish every trade — wins AND losses
- Monthly transparency reports with full trade-by-trade results
- No signal is ever deleted or edited retroactively
- We explain the mathematics: 42.9% win rate with 1:3.5 R:R = profitable
- We educate users that a lower win rate with higher R:R is mathematically superior
Protection 2: Risk Management Enforcement
The Problem: Most signal providers give entry, SL, and TP — but never mention position sizing. Users risk 5-20% per trade, blow their accounts in a losing streak, and blame the provider.
Our Protection:
- Every signal includes a recommended risk per trade (1-1.5%)
- Every signal includes position sizing examples for different account sizes
- We recommend never risking more than 1-2% of account per trade
- Our Kelly criterion calculator provides mathematically optimal position sizing
- Our correlation risk scoring prevents overexposure to correlated pairs
- We provide a free position size calculator at /tools
Example position sizing (1.5% risk on $5,000 account):
- Risk amount: $75 per trade
- At 42.9% win rate with 1:3 R:R: Expected monthly return = +$78 per $100 risked
- 5 losing trades in a row = -$375 (-7.5% drawdown) — survivable
- At 10% risk per trade: 5 losses = -$2,500 (-50% drawdown) — account death
Protection 3: No B-Book Conflict of Interest
The Problem: Some signal providers operate B-book models where they earn money when their users LOSE trades. This creates a perverse incentive to give bad signals.
Our Protection:
- We do NOT operate a B-book model
- We do NOT receive compensation based on user trading losses
- We do NOT earn spread commissions from broker partnerships based on trade volume
- Our revenue model is transparent: subscription fees ($5-$10/month) + affiliate commissions (disclosed)
- Our affiliate commissions are based on CPA (cost per acquisition) or revenue share — NOT on user losses
- Signal direction is NEVER influenced by our revenue model
Protection 4: Anti-Addiction & Responsible Trading
The Problem: Signal providers encourage overtrading — sending 10-20 signals per day to keep users "engaged." This leads to emotional trading, revenge trading, and gambling behavior.
Our Protection:
- We publish 5-15 signals at a time — not 50+ per day
- Each signal has a specific timeframe (H4 swing, M5 scalp) so users know the expected duration
- We do not send "URGENT" or "LAST CHANCE" notifications
- We recommend taking breaks after 3 consecutive losses
- Our trade journal feature encourages reflection, not reaction
- We include emotional state tracking in our trade journal (calm, anxious, fomo, revenge)
- We provide educational content on trading psychology and emotional discipline
Protection 5: Transparent Pricing — No Hidden Fees
The Problem: Providers advertise "$1/month" but charge $97 after a trial, have hidden upgrade fees, or make cancellation impossible.
Our Protection:
- Free plan: $0/month (10 signals, no credit card required)
- Pro plan: $5/month (unlimited signals, Telegram alerts)
- VIP plan: $10/month (VIP signals, scalping signals, priority support)
- No setup fees, no hidden charges, no tiered pricing traps
- Cancel anytime — no cancellation fees, no retention calls
- 7-day money-back guarantee — no questions asked
- Discount codes are publicly disclosed (e.g., GUIDE20 = 20% off)
Protection 6: Data Privacy & User Security
The Problem: Signal providers collect personal data and sell it to third parties, brokers, or marketing companies.
Our Protection:
- We do NOT sell user data to third parties
- User emails are used only for platform communication and nurture sequences
- We do not share user trading data with brokers or affiliates
- Our Privacy Policy is publicly accessible and written in plain English
- Users can request data deletion at any time
- We use industry-standard encryption for data transmission
Protection 7: Accessibility — Trading Education for Everyone
The Problem: Quality trading education is often locked behind $500-$5,000 paywalls, making it inaccessible to the traders who need it most.
Our Protection:
- Free 30-day SMC course at /smc-academy
- Free education hub at /education
- 1,000+ free blog posts covering every aspect of SMC trading
- Free SMC glossary with 30+ term definitions
- Free position size and pip calculators at /tools
- Free community access at /community
- Free signals (10/month) with full SMC analysis — not stripped-down "teaser" signals
- Ebooks priced at $9.99-$14.99 — affordable, not exploitative
Protection 8: Honest Marketing — No Manipulative Tactics
The Problem: Signal providers use countdown timers, fake scarcity ("Only 3 spots left!"), fake testimonials, and guaranteed return claims to pressure users into subscribing.
Our Protection:
- No countdown timers on our website
- No fake scarcity claims ("Only 3 spots left!" — we have unlimited digital capacity)
- No guaranteed return claims anywhere on our platform
- No fake testimonials — all community feedback is genuine and attributed
- No aggressive exit-intent popups with "WAIT! 50% OFF!"
- No hidden upsells after purchase
- Our marketing emails include risk disclaimers
- We do not target emotionally vulnerable users (e.g., "Are you tired of losing?")
Protection 9: Community-Driven Accountability
The Problem: Signal providers silence criticism, delete negative reviews, and block users who question their track record.
Our Protection:
- Our community hub is open to all users — not just paid subscribers
- We do NOT delete negative community posts or reviews
- We publicly respond to criticism and feedback
- Community insights are used to improve the platform (with credit to the submitter)
- We have a public feedback page where anyone can submit concerns
- We publish monthly transparency reports that include what we got wrong
Real Example: A community member submitted feedback asking for "a signal provider that shows EVERY trade — wins AND losses — with timestamps that can't be edited retroactively." We took this feedback and built our entire transparency framework around it. The user's feedback is publicly visible on our community page.
Protection 10: Right to Redress
The Problem: When users are harmed by bad signals, providers often refuse refunds, blame the user, or disappear.
Our Protection:
- 7-day money-back guarantee — no questions asked, no retention calls
- Users can cancel subscription at any time from their dashboard
- If a signal contains a factual error (wrong entry price, wrong direction label), we notify all users immediately
- We maintain a public error log documenting corrections
- Users can escalate concerns through our contact page or community feedback
Our Commitment to Regulators
While we are not a registered investment advisor, we voluntarily align with:
- CFTC/NFA guidelines for the US market (proper risk disclosure, no guaranteed returns)
- FX Global Code principles for ethical FX market conduct
- FCA/ESMA standards for transparent marketing (where applicable to our global audience)
- We do not target users in jurisdictions where forex trading is prohibited
- We cooperate with regulatory inquiries if contacted
How to Report a Concern
If you believe TebotechSignals has violated any of these protections:
- Submit feedback at /feedback
- Email us through our contact page
- Post publicly in our community hub
We commit to responding to all protection-related concerns within 24 hours.
*This User Protection Policy was last updated on August 29, 2026.*
*It is reviewed quarterly and updated as new protections are implemented.*
⚠️ Risk Disclaimer: Trading forex and other financial instruments involves significant risk of loss. Past performance does not guarantee future results. The content on this website is for educational purposes only and does not constitute financial advice. Never risk more than you can afford to lose.
